Privacy Policy

Your privacy matters to us.

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website. We follow the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Information we collect

We may collect personal information from you when you:

  • Fill out a form on our website
  • Subscribe to our mailing list
  • Contact us directly

The information we collect may include your name, email address, phone number, and any other details you choose to provide.

We may also collect basic information about how you use our website (such as your IP address, browser type, and pages visited) through cookies and analytics tools.

We do not generally collect sensitive information without your consent. If sensitive information is collected, it will only be used for the purpose for which it was provided and in accordance with the Privacy Act 1988 (Cth).

How we use your information

We collect your personal information only for purposes that are directly related to our business operations and functions, or for purposes you would reasonably expect. We will not use your information for unrelated purposes without your consent.

You may receive marketing communications from us only if you have opted in. You can unsubscribe or opt out of receiving marketing communications at any time by clicking the unsubscribe link in emails or contacting us directly.

We use your personal information to:

  • Respond to your enquiries
  • Provide you with our services
  • Send updates, offers, or information you have opted in to receive
  • Improve our website and customer experience

Storing and protecting your information

We take reasonable steps to keep your personal information secure and prevent unauthorised access, use, or disclosure.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Sharing your information

We may share your personal information only when required by law or with trusted service providers who assist us in operating our website or business.

Some of our service providers may store or process your personal information outside Australia. When we do, we take reasonable steps to ensure your information is protected in accordance with the Australian Privacy Principles. 

We may share your personal information with third-party service providers who help us operate our website or deliver our services, such as hosting providers, email platforms, and analytics providers. These service providers are required to protect your information in line with this Privacy Policy.

Cookies

Our website may use cookies to improve your browsing experience. You can choose to disable cookies in your browser settings, but this may affect how the site works.

Accessing or correcting your information

You can request access to, or correction of, the personal information we hold about you by contacting us (details below).

Contact Us

If you believe we have breached your privacy, you can contact us to make a complaint. We will respond to your complaint in accordance with the Australian Privacy Principles. 

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Soonr Australia

hello@soonr.co

We may update this Privacy Policy from time to time. The most current version will be available on our website. We encourage you to review this Privacy Policy periodically for any changes.

get going Soonr

The cashflow tool every tradie needs.

Lets Chat